ABOUT MEDIATION:
Mediation is a confidential and voluntary dispute resolution process whereby an impartial mediator assists parties in dispute to arrive at their own fair agreement. The mediator is not a decision maker. The parties themselves arrive at a written agreement, which can be written into a contract or filed in court as a consent order. The mediated agreement becomes binding on all parties.
ABOUT ARBITRATION:
Arbitration is conducted pursuant to the Arbitration Act of Alberta. An arbitrator is usually chosen by the parties themselves. The parties submit written statements and pertinent documents to the arbitrator. An arbitration hearing is conducted whereby the parties give verbal evidence and argument. The arbitrator issues a written award and the decision of the arbitrator is binding on the parties.
ABOUT NEGOTIATION:
The parties or their representatives communicate with each other and make the decisions on all outstanding issues. The outcome is normally drafted into a written contract and becomes binding on the parties.
ABOUT ADR ANALYSIS AND DESIGN:
Due to the demands and stresses of today's business and labour environment, conflict between employees, between staff and management and between your company and your customers is inevitable. How you and your company respond to that conflict is crucial in maintaining a healthy work environment and retaining your customer base. Companies, staff and customers benefit from having a program in place as an alternative to civil litigation and the courts. Your company benefits from having an ADR (alternative dispute resolution) program in place to meet the challenges and opportunities of the marketplace.
|
